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Emergency water and wastewater response
During regular business hours Call 281‑953‑6700 and press 2.
After hours Follow the prompts and say, “Emergency.”
Our mission
Protecting public health. Strengthening Texas communities.
At Integrity Water Operations Group, our mission is to provide reliable, responsive, and professional water, wastewater and storm water operations while protecting public health, preserving our communities’ infrastructure, and delivering exceptional service to every customer we serve. As a locally owned Texas company, we lead with integrity, accountability, and a commitment to operational excellence, building trusted partnerships that strengthen the communities we call home.
Announcement
Announcing Integrity Water Operations Group
Integrity Water Operations Group, LLC, is proud to announce the launch of a locally owned and operated water and wastewater operations company. While our name may be new, the people and reputation behind it are well-established and deeply rooted in the MUD industry across the Greater Houston area.
- Locally owned and operated
- 100+ years of combined leadership experience
- Deep Greater Houston MUD expertise
Read the full announcement
Integrity Water Operations Group, LLC, was founded on the principles of integrity, accountability, innovation, and responsive customer service. Our mission is simple: to provide reliable, professional, transparent and compliant utility operations while continuing to build trusted relationships with the MUDs we serve.
Our leadership team brings together more than 100 years of combined experience guiding MUDs from initial development through full maturity across Greater Houston. With decades of collaboration alongside MUD boards, attorneys, engineers, developers, and industry professionals, our partners understand the operational, regulatory, and customer-service demands essential to effective district management. This deep background supports our comprehensive expertise in water and wastewater operations, regulatory compliance, infrastructure oversight, customer relations, emergency response, budgeting, and long-term planning, all grounded in a commitment to protecting critical public infrastructure while delivering dependable, cost-effective service to every district we serve.
At Integrity Water Operations Group, LLC, we believe our name reflects our promise. Every decision, every partnership, and every service we provide is guided by professionalism, transparency, and an unwavering commitment to doing what is right.
We look forward to partnering with Municipal Utility Districts and delivering the trusted leadership and operational excellence our clients expect. We welcome the opportunity to discuss the future operations of your MUD.
Experienced industry leadership
Dana HollingsworthView bio
Brings 27 years of district management experience along with 13 years in banking, offering strong operational leadership and financial acumen.
Calvin BrowneView bio
Offers 34 years of expertise in operations, facilities management, and district oversight, with a proven record of organizational efficiency and service excellence.
Dana Sharbonno, MBAView bio
Provides 16 years of experience in contract administration, client support, and management, leveraging advanced business training, software integration, and security to strengthen operational performance and client relations.
Susan YoungView bio
29 years of Water Compliance Expertise helping utilities, municipalities, and businesses navigate drinking water, wastewater, and stormwater regulations with confidence.
Lori BucknerView bio
Contributes 29 years in the MUD industry, specializing in bookkeeping, financial coordination, and client management.
Neptali “Nap” SepulvedaView bio
Brings 17 years of operations experience, supported by Double “A” Water and Wastewater Operator Licenses, Customer Service Inspection License, Backflow-Prevention Certification, and Landscape Irrigation License.
Sylvia KingView bio
34 years experienced in Development Services, Infrastructure Services, and Operations. Licensed in Customer Service Inspections and Backflow Prevention Testing.
Interested in joining our team? Send us your resume and a short introduction.
Contact
Contact our team
Billing assistance
Monday–Friday, 8:00 a.m.–5:00 p.m.
Call 281‑953‑6700. For water bill payment, press 0. For water bill assistance, press 1.
After hours, leave your contact information and we will return your call during regular business hours.
Leadership directory
Choose a team member for direct contact information.